Returns and Refund Policy

If you are buying for yourself (rather than a business) you have the right to cancel within seven days of receipt of the goods if the product is UNOPENED.

If an order is cancelled, you need to contact us to let us know of your decision and return the goods to us. We will make a refund upon receiving the goods from you unopened and in perfect condition suitable for resale. If your goods have been customised for your specific use these terms do not apply.

Please note, when we sell a magic effect, in addition to the various apparatus, gimmicks which may be included, we are selling the SECRET of how the effect is accomplished.

Once you have learned the secret you obviously cannot simply return it as you would most products. In fairness to those who have purchased such information from us or others and who rely on this secret knowledge in their performances, we are very careful about protecting the inner working of all effects we sell. For this reason, we cannot accept returns.

Andy Hobbs Magic will do its very best to not misrepresent any item it sells. This is a simple principle of good business. However, it is the responsibility of the purchaser to buy the right props to suit their act.

It is the customer who has the best grasp of their own needs and capabilities. Andy Hobbs Magic promises to do the best they can to help you achieve a high standard of presentation, whether you are building a professional act or just enjoying magic as a great hobby.

Remember, no one knows your act as well as you do. For these reasons Andy asks that you consider your purchases carefully. If there are any physical defects in the product then it will be replaced.

Thank you for your understanding. We offer a 100% Satisfaction Guarantee.

Please: note that no Returns will be accepted without prior authorisation.